Refund and Cancellation Policy
Effective Date: January 15th 2025.
Thank you for choosing slashprog.com for your learning journey. We strive to provide high-quality educational content, and your satisfaction is important to us. Please read our Refund Policy carefully to understand our guidelines regarding refunds for courses purchased through our website.
1. Refund Eligibility
Refunds for courses purchased on slashprog.com will be considered under the following conditions:
Technical Issues: If you experience technical difficulties that prevent you from accessing the course materials, please contact our support team at support@slashprog.com (+91-99520 09545) within 7 days of purchase. If we are unable to resolve the issue, you may be eligible for a full refund.
Course Quality: If the course content does not match the description provided on the website or is not functioning as advertised, you may request a refund within 7 days of purchase.
Wrong Course Purchase: If you accidentally purchase the wrong course, you may be eligible for a refund if you notify us within 7 days of purchase. Refunds will be issued for the full course fee if the request is made before any course content has been accessed.
2. Non-Refundable Items
Refunds will not be issued for the following:
Course Completion: If you have completed the course or accessed a significant portion of the course materials, no refund will be provided.
Failure to Understand Course Content: Refunds will not be granted if you simply feel that the course does not meet your expectations or learning preferences.
Late Refund Requests: Requests for refunds made after 7 days of purchase will not be processed unless there are exceptional circumstances as determined by slashprog.com.
Discounted/Promotional Courses: Courses purchased through promotional offers, discounts, or bundles may not be eligible for a refund unless stated otherwise.
3. Refund Process
To request a refund, please follow these steps:
Contact Us: Send an email to support@slashprog.com or call us at +91-9952009545 with your order details and the reason for your refund request.
Provide Evidence (if applicable): If your refund request is due to technical issues or course content quality, please provide relevant evidence (e.g., screenshots, error messages, or descriptions) to support your claim.
Refund Evaluation: Our support team will review your request and, if eligible, the refund will be credited within 7-10 business days. The refund will be issued to the same payment method used during the purchase.
Confirmation: Once your refund has been credited, you will receive a confirmation email.
4. Changes to This Policy
slashprog.com reserves the right to update or modify this Refund Policy at any time. Any changes to the policy will be posted on this page, and the Effective Date will be updated accordingly. Please check this page periodically for any updates.
5. Contact Information
If you have any questions or concerns regarding this Refund Policy, please feel free to contact us at:
Slashprog Technologies
Email: contact@slashprog.com
Phone: +91-99520 09545
Address: B2102, Casagrand Crescendo, Service Road, Athipet, Ambattur Taluk, Thiruvallur District, Chennai 600 058. Tamil Nadu. INDIA.